Hardy Estate Agents
Tel: 01929 463399






Referencing Fees £50 plus VAT per applicant (£60)

One off set up and administration fees £125 plus VAT (£150)

Renewal, extension or change of tenants details £75 plus VAT (£90)

The setting up of any tenancy is both time consuming and involves considerable administration. Hardy Land and Property try to keep our landlord and tenant fees to a minimum and costs are generally shared between the two parties to the agreement. For further information see below.




After an offer has been accepted by a Landlord, which will be Subject to Contract and receipt of satisfactory references, it is normal for the prospective Tenant to place with Hardys  a small pledge or Holding Deposit (normally the equivalent of one week’s or ¼ of a months rent) as a sign of their good intent.  Should the Tenant decide not to proceed with the Tenancy, or if satisfactory references are not obtained, the Tenant will forfeit their pledge.  Should the Landlord decide not to proceed, the pledge will be refunded.  If the Tenancy does go ahead, the pledge will be deducted from the initial monies payable. As an example if a property is to be let for £800 per calendar month you would be expected to pay a pledge of £200.




Hardys uses the services of either the Homelet Group or Rent4sure to carry out references for which there is a charge of £60.00 (including VAT) per Tenant to cover our administration and costs relating specifically to the referencing.  Each named Tenant will be required to complete the reference forms.  Your references may be shown to the Landlord or an interested third party acting on their behalf.  We also require proof of identity before the Tenancy can commence and would ask you to provide us with a copy of your passport, driving licence or ID card with photograph.




The initial payment will be for an amount to include:


  • The referencing fee
  • The holding deposit or Implementation Pledge;


Once satisfactory references have been obtained, then;


  • Payment of the set up costs will be required for the tenancy agreement. inventory and registration of the deposit.
  • Payment of the rent and the deposit


This payment must be in the form of CLEARED FUNDS (i.e. payment made by direct transfer to our bank).  Due to Money Laundering Regulations we are unable to accept payment in cash.  If payment is made by personal cheque please allow SEVEN working days for clearance before the commencement of the Tenancy.  All cheques or bankers drafts should be made payable to Hardy.


Rent: Normally payable monthly or quarterly in advance to Hardy Land and Property.  If you are asked to pay to anyone else, please check for possible tax implications.  NB please note that for short lets you may be required to make payment in advance for the full term of the Tenancy.


Deposit: An amount equal to six week’s rental or one and a half months rent is required, there may be some circumstances where a deposit of two or six months rent is required.  For Assured Shorthold Tenancy agreements Hardy  are members of the Deposit Protection Service, which operates to safeguard your deposit and to ensure that any dispute over the return of the deposit after the Tenancy has ended is resolved swiftly, inexpensively and impartially.  Further details are available on its website www.depositprotection.com. For non AST agreements deposits are held in accordance with the agreement.


Tenancy Agreement and tenancy preparations: The cost of the preparation of the Tenancy Agreement, amendments specific to the tenants and landlords needs, handling of money, addendums, check in, transfer of services, and other visits and the administration linked to the set up of the tenancy as a whole the  is shared  between the Landlord and the Tenant.  The Tenant’s contribution to this will normally be £150.00 (including VAT), providing the Landlord is using our services for the preparation of the Tenancy Agreement.  Please note that the Agreement may be liable to Stamp Duty and that this is something for which you are responsible.  Further information regarding potential liability for Stamp Duty can be found on the HM Revenue and Customs website www.hmrc.gov.uk.




Please note that after the initial payment is made, we will ask you to set up a standing order for all future payments.  Please note that this standing order must be set up to leave your account four working days before the rent due date in order for it to arrive on time.




The Tenancy term is usually one year initially, with any options for renewal and/or release clauses to be negotiated.




An inventory check-in will normally be carried out at a pre arranged time prior or on the day the Tenancy commences with Hardy Land and Property.  We use a professional inventory company called Bright Inventories.  It is essential that the Tenant is present for the check-out to avoid any disputes at the end of the Tenancy.  The cost of the Inventory Check-In and Check-Out is usually shared between the Landlord and the Tenant.  You must inform us as soon as possible if you have to change an appointment, in order to avoid the cancellation charges.




The Tenant is responsible for the gas, electricity, water rates, telephone, TV licence, Council Tax and Burglar Alarm maintenance and service (if applicable) for the duration of the Tenancy.  Normally either your Landlord or Hardy will contact the utility companies (apart from British Telecom) on your behalf, and will instruct them to transfer the accounts into your name at the start of the Tenancy.  However, you must also contact the suppliers to make sure this has been done.  Please do not arrange for any of the utilities to be transferred to a different supplier without letting us know.  British Telecom will not accept out instructions on your behalf, so please call them on Free phone 150, to arrange to have the telephone service transferred into your name.




The Tenant is responsible for insuring his own contents.  A quote can be obtained from Homelet or Rent4sure.




If the Tenancy is extended beyond its original term, a charge of £90.00 including VAT will be payable by the Tenant, for drawing up the necessary paperwork.  If a Tenant in a shared property wishes to be replaced by a new Tenant during the Tenancy (subject to the Landlord’s consent and receipt of satisfactory references) a charge of £90.00 will be payable by the Tenant for drawing up a new Tenancy Agreement and referencing may be carried out.




At the commencement of the Tenancy we will advise you who will be responsible for the day-to-day management of the property and provide you with the relevant contact details.  Where we are not managing the property we are unable to arrange any repairs or maintenance on the Landlord’s behalf, nor can we control how quickly repairs will be carried out.  Where we are managing the property it may be necessary in some instances for us to obtain the Landlord’s consent before arranging a repair.





Hardy Land and Property in common with other estate and letting agents are obliged by law to belong to an approved Estate Agents Redress Scheme. We subscribe to Ombudsman Services and abide by their ‘codes of practice for residential lettings’ which dictate how we run our day to day business to ensure high standards. A copy of our complaints procedure (last approved by The Property Ombudsman during our January 2015 routine audit) is available on request. We are required by law to have Professional Indemnity Insurance. We do not hold client money protection as it is not, currently, a legal requirement and we are members of The Deposit Protection Service and lodge our tenants deposits with that scheme.

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